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Privacy Policy

Quincey Agent Network

            Our Commitment: Quincey Agent Network is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
        

1. Introduction

This Privacy Policy explains how Quincey Agent Network collects, uses, stores, and protects your personal information when you interact with our website and services.

By using our website or submitting your information through our forms, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you apply to become an agent or contact us, we collect:

Personal Details: Name, email address, mobile number
Employment Information: Current employment status, work experience
Preferences: Job type preferences (full-time, part-time, side hustle)
Additional Information: Any information you provide in the "Tell Us More About Yourself" section

2.2 Information We Do NOT Collect

Our website does NOT currently use cookies, tracking pixels, or analytics tools. We do not track your browsing behavior or collect information about your visits automatically.

3. How We Use Your Information

We use your personal information for the following purposes:

Application Processing: To review and assess your application to become a Quincey Agent
Communication: To contact you regarding your application, training, and opportunities
Support: To provide ongoing guidance and support as outlined in our agent program
Service Delivery: To fulfill our commitments as described on our website
Legal Compliance: To comply with applicable laws and regulations

4. Legal Basis for Processing

We process your personal information based on:

Consent: You have explicitly consented by submitting the application form
Legitimate Interest: Processing is necessary for pursuing our business operations
Contractual Necessity: Processing is required to enter into an agreement with you

5. How We Store and Protect Your Information

5.1 Data Storage

When you submit an application through our website, your information is transmitted securely via Postmark (a third-party email service provider) and delivered to our business email account hosted on cPanel. Your information is stored in our email system and is only accessible by authorized management personnel who need it to process your application and communicate with you.

We are actively working to implement more secure database storage solutions to enhance the protection of your personal information.

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure transmission protocols (HTTPS)
Access controls and authentication
Regular security assessments

5.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If your application is unsuccessful, we will retain your information for a reasonable period in case future opportunities arise, unless you request deletion.

6. Sharing Your Information

We do NOT sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., email service providers like Postmark)
Legal Requirements: When required by law, court order, or government authority
Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)

7. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the following rights:

7.1 Right to Access

You have the right to request access to the personal information we hold about you.

7.2 Right to Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Right to Deletion

You have the right to request deletion of your personal information, subject to legal retention requirements.

7.4 Right to Object

You have the right to object to the processing of your personal information in certain circumstances.

7.5 Right to Withdraw Consent

You have the right to withdraw your consent at any time, though this will not affect the lawfulness of processing before withdrawal.

            How to Exercise Your Rights: To exercise any of these rights, please contact us using the details provided in Section 9 below.
        

8. Third-Party Consent

If you submit personal information of another person (friend, family member, or client) through our forms, you confirm that you have obtained their explicit consent to do so and have informed them of how their information will be used as outlined in this Privacy Policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Information Officer: Quincey Agent Network

Email: compliance@freequincey.co.za

General Inquiries: info@freequincey.co.za

Phone: (+27) 82 488 7306

Address: 3 Fountain Road, Canal Edge 4, Unit 7, Tyger Waterfront, 7530, South Africa

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.

11. Complaints

If you believe that we have not handled your personal information properly, you have the right to lodge a complaint with the Information Regulator of South Africa:

Website: www.inforegulator.org.za
Email: enquiries@inforegulator.org.za

Last Updated: February 27, 2026